Meet Penny, The UPS Store’s new AI team member
Penny answer calls, addresses questions, directs callers, screens leads, sets appointments, and blocks spam, while giving your customers the experience of interacting with a helpful human.
Your callers can tell when they’re talking to a robot.
PHONE PLUS spent almost two years designing, building, and testing the Penny AI agent to make sure your customers don’t even ask themselves, is this a human?
PHONE PLUS Penny answers, greets, and directs your calls.
Callers asking for package tracking information will be transferred directly to UPS and Amazon 800 numbers.
Callers asking for store hours, location, or product / service details will be answered quickly and politely.
PENNY will also transfer calls to a fellow team member if asked to.
PHONE PLUS makes you more efficient and more effective.
With PHONE PLUS you will save time, reduce headaches, and enhance your business in the eyes of the customer.
Get Up and Running with PHONE PLUS
Customize Your Equipment,
Functions, & Features
Get Up and Running
Quickly and Easily
Save Time and Money
Improve Team Morale
Listen to Business Owners’ Insights
Thousands of PHONE PLUS phones are answering tens of thousands of calls daily around the country.
Employees are more productive, customers are getting quicker answers, and profits are growing.
Hear what other small business owners are saying about PHONE PLUS:
Brad Spurlin
Chick-fil-A Grand Rapids South
Grand Rapids, MI
To hear PHONE PLUS, call
(616) 656-6000
Sarah Segura
The UPS Store #4617
Pleasanton, TX
To hear PHONE PLUS, call
(830) 569-8877
Tom Irvin
Irvin-Dyal & Brown Insurance
To hear PHONE PLUS, call
(615) 791-5555
What does PHONE PLUS Penny sound like?
What does PHONE PLUS programming sound like?
PHONE PLUS audio programming is completely customized for your store.
Auto Attendant
Main greeting and press options customized to your store:
Location and store hours:
Additional information and press options:
Message On Hold
Educate callers waiting on hold with branded marketing messages:
Special offers and seasonal updates:
Additional product and service information:
PHONE PLUS systems and service are customized to fit your specific business needs.
Fill out the form below. We’ll contact you right away to answer any questions and determine the ideal solution for you.
Contact Us
(615)591-3400
Info@PremierCompanies.com
2000 Mallory Lane, #130 – #138
Franklin, Tennessee 37067